We at ØRN Health (ØRN International) are committed to protecting your privacy when you use our website. This policy explains how and why we collect your information, what we do with it and the control you have over our use of it.
Changes to this policy may occur from time to time due to changes in our operations or circumstances. As a result, please refer back to this policy regularly to review any amendments.
What we collect and how we use your data
ØRN Health collects information about you, in order to:
- Identify you each time you visit our websites.
- Process orders or applications submitted by you.
- Improve our services and websites.
- Customise your experience. For example, to support any specific requests for information you may make through keyword searches.
- Carry out research on the demographics, interests and behaviours of all of our customers.
- Send you information we think you may find useful, including information about new ØRN products and services.
When you register with us, we request information about you, including your name, email address, postal address and telephone number. In addition, when you order certain goods or services from our websites, we will need to know your payment card details.
You are under no obligation to provide this information. However, if you do not, we may not be able to provide you with certain goods or services.
Internet Protocol addresses
When you visit our websites, we automatically log your IP address (the unique address which identifies your computer on the internet). This is automatically recognised by our web server. We use IP addresses to help us administer our websites and to collect demographic information for general use. We do not link IP addresses to personally identifiable information.
We may automatically collect non-personal information about you, such as the type of internet browser you use or the URL from which you connected to our websites. You cannot be identified from this information and it is only used to assist us in providing an effective service.
Cookies are pieces of information that are transferred to a hard drive, to store, and sometimes track, information about you. Most web browsers automatically accept cookies, but, if you prefer, you can change your browser settings to prevent that. However, you may not be able to take full advantage of our websites if you do so. Cookies are specific to the server that created them and cannot be accessed by other servers, which means they cannot be used to track your movements around the web. Although they do identify a user’s computer, cookies do not personally identify customers or passwords. Payment card information is not stored in cookies.
- To identify who you are and to access your account information.
- To estimate our audience size and patterns.
- To ensure that you are not asked to register twice.
- To control how often visitors see similar products.
- To track preferences and to improve and update our websites.
- To track the progress and number of entries in some of our promotions.
Who is the information shared with?
ØRN INTERNATIONAL (ØRN) will not share, sell or rent your personal information to third parties. However, we may disclose your personal information to third-party suppliers who provide services on our behalf.
ØRN may disclose generalised statistics about our sales and visitors to our websites in order to describe our services to prospective partners, advertisers and other reputable third parties, as well as for other lawful purposes. However, these statistics will not include personally identifying information.
ØRN may disclose personal information if required to do so by law, or if it believes that such action is necessary to protect and defend the rights, property or personal safety of the company name and its websites, visitors to the websites and our customers.
We will only sell or rent your personal information to a third party as part of a sale of the assets of the company.
Products and services
ØRN is committed to provide the highest level of service. In order to help us do this, from time to time, we may send you details of our products which we think may be of interest to you. If at any time you do not wish to receive these details, please email us at firstname.lastname@example.org to unsubscribe.
Where is the information stored?
Information which you submit is stored on a server on our e-commerce platform, Enapps. This is necessary in order to process the information and to send you any information requested. Information submitted by you may be transferred by us to our other offices and to reputable third party suppliers, which may be situated outside the European Economic Area (EEA). Not all countries outside the EEA have data protection or privacy laws.
ØRN places great importance on the security of all information associated with our customers. We have security measures in place to protect against the loss, misuse and alteration of customer data under our control. For example, our security and privacy policies are periodically reviewed and only authorised personnel have access to user information. On our websites, we use Secure Sockets Layer (SSL) software to encrypt financial information you input before it is sent to us. While we cannot ensure or guarantee that loss, misuse or alteration of data will not occur, we make our best effort to prevent this.
You may at any time instruct us to provide you with any personal information we hold about you, provided that you supply ØRN with appropriate evidence of your identity (passport, utility bill showing your current address, driving licence, etc.).
You may instruct us to withhold personal information to the extent permitted by law.
You may instruct us at any time not to process your personal information for marketing purposes.
ØRN INTERNATIONAL, Unit A, Tingewick Road Industrial Park, Buckingham, MK18 1SU